Confirmation - Measures of the success of implementation of new technology
At this confirmation stage in the process, we need to assess how well the implementation process is proceeding and what the effects are. These measures may be viewed across several different levels of analysis:
When considering measures of the success of implementation of new technology as part of the confirmation process, it is important to also consider the information provided on the cost justification process as part of the group/individual level persuasion process and the information provided on adjusting reward and performance management systems as one of the facilitating structures.
At this point you should review information about confirmation at the Strategic / Organisational level to close the loop in the process
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